Customer Support Engineer - PCB manufacturing-up to 60% travel - Austin, TX, United States
$29 - $50 USD hourly
Originally posted 12 July 2026 by the employer.
Support and maintain Orbotech systems across PCB manufacturing customer sites.
About the role
Provide support services to KLA PCB Territory customers to ensure Orbotech systems perform accurately. The role covers system commissioning, breakdown repairs, and preventative maintenance with up to 60% travel.
What you'll do
- Provide service support to customers encompassing system commissioning, system breakdown repairs, and preventative maintenance support. - Diagnose and solve pneumatic, vacuum, electronic (AC and DC), and computer issues down to the component level. - Generate close working relationships with customers to support company product portfolio adoption. - Complete accurate field service reports and document system status. - Work autonomously or unsupervised for extended periods to support customer needs.
What you'll need
- Bachelor's level degree with at least 2 years of related work experience. - Background in electronics, mechanical engineering, vacuum technology, and basic knowledge of printed circuit board technologies. - Understanding of WinNT, Win XP, Win7 & 10, Linux, and MS Office products. - Ability to travel 50-60% to support customer requirements. - Physical ability to lift 50 lbs. frequently, bend from the waist, and lift items overhead safely.
This role has been open 100 days — well above the 52-day median for Hardware Systems Engineering roles.
Hardware Systems Engineering · AI ML Hardware
|
Open roles in category
973
|
Median days open
52 d
|
Median salary
$155k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | KLA Corporation | All employers we track in this specialty (973 roles · 101 employers) |
|---|---|---|
| Open roles in this specialty | 63 | 973 |
| Open roles in the wider Software, Firmware & Systems family | 207 | 6222 · 145 employers |
| Median days open | 46 d | 52 d (−6 d vs this employer) |
| Median salary (USD postings) | — | $155k |
Who's hiring in this category
- Intel Corporation · 76 open roles · median 36 d
- KLA Corporation (this employer) · 65 open roles · median 46 d
- Teradyne · 56 open roles · median 32 d
- NVIDIA · 52 open roles · median 67 d
- Applied Materials · 50 open roles · median 68 d
- AMD · 46 open roles · median 50 d
How we counted: 973 open Hardware Systems Engineering (AI ML Hardware) roles from 101 employers tracked in the SemiconductorJobs index, counted 20 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Software, Firmware & Systems family row. Figures refresh nightly.