Customer Quality Engineer - Austin, TX 78741, United States
Originally posted 23 July 2026 by the employer.
About the role
This role serves as the primary quality interface between SkyWater and customers, supporting wafer services in Austin, TX throughout the manufacturing lifecycle. You will lead problem resolution, support continuous improvement initiatives, and maintain compliance with customer, regulatory, and industry quality standards.
What you'll do
- Serve as the customer-facing quality representative to address inquiries, manage requests, and support customer quarterly business reviews (QBRs). - Lead customer-facing corrective action activities, including 8D responses, root cause investigations, containment actions, and preventive actions (CAPA). - Investigate defects and excursions related to wafer fabrication processes, technology transfers, product development, and failure analysis reports (FARs). - Apply structured problem-solving methodologies including 5-Why, Fishbone, FMEA, SPC, DOE, and statistical analysis techniques. - Support nonconforming material review and disposition, process change reviews, and customer process transfer and development within the fab. - Support and maintain quality management systems compliance under ISO 9001 and IATF 16949, participating in internal, customer, and certification audits.
What you'll need
- BS in a STEM discipline or equivalent combination of education, training, and experience. - 5+ years of quality engineering experience, including customer quality experience. - Working knowledge of semiconductor wafer fabrication processes, preferably in a 200mm or 300mm fab environment. - Understanding of ISO 9001 and IATF 16949 quality standards. - Experience with SPC, DOE, MSA, FMEA, CAPA, and statistical analysis methodologies. - Experience auditing manufacturing quality processes and using statistical/data analysis software such as JMP, Minitab, or equivalent. - Must be a U.S. Person under ITAR regulations (U.S. citizen, permanent resident, political asylee, or refugee).
Nice to have
- Experience in semiconductor foundry, specialty semiconductor, MEMS, mixed-signal, or photonics environments. - Knowledge of semiconductor wafer fabrication equipment and manufacturing systems. - Certified auditor to ISO 9001 or IATF 16949. - ASQ Certified Quality Engineer (CQE), Six Sigma certification, or equivalent quality certification. - AIAG FMEA knowledge and application experience. - Experience reviewing customer quality requirements and contracts, or PMP certification/formal project management experience.
Skills: root cause analysis, 8D corrective actions, IATF 16949, SPC, FMEA
This role has been open 88 days — well above the 55-day median for Reliability Engineering roles.
Reliability Engineering · Reliability Engineering
|
Open roles in category
427
|
Median days open
55 d
|
Median salary
$154k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | SkyWater Technology | All employers we track in this specialty (427 roles · 71 employers) |
|---|---|---|
| Open roles in this specialty | 2 | 427 |
| Open roles in the wider Process, Fab & Equipment family | 78 | 9979 · 109 employers |
| Median days open | 57 d | 55 d (+2 d vs this employer) |
| Median salary (USD postings) | — | $154k |
Skills observed across this category: root cause analysis, 8D corrective actions, IATF 16949, SPC, FMEA
Who's hiring in this category
- Micron Technology · 77 open roles · median 136 d
- Infineon Technologies · 31 open roles · median 46 d
- Renesas Electronics · 22 open roles · median 40 d
- STMicroelectronics · 19 open roles · median 26 d
- Analog Devices · 18 open roles · median 55 d
- onsemi · 17 open roles · median 73 d
How we counted: 427 open Reliability Engineering (Reliability Engineering) roles from 71 employers tracked in the SemiconductorJobs index, counted 19 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.