Customer Engagement Applications Engineer - Shanghai, China
Originally posted 21 September 2026 by the employer. Relisted by the employer on 29 September 2026.
About the role
This role involves delivering high-impact work to advance business priorities by partnering closely with customers to support KLA products and improve yield from R&D through high-volume production. This includes supporting KLA’s product portfolio of inspection, metrology, and analytics systems for logic and memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment, and materials.
What you'll do
- Provide support during H2H collaborations, beta projects, and gap analysis.
- Contribute to wafer test plan development for engagement projects with division.
- Execute detailed customer wafer characterization with minimal supervision.
- Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.
- Document technical solution and create best known methods (BKMs) on supported products.
- Lead preparation and demonstration of products to the customer base.
- Provide advanced operational training to customers.
What you'll need
- MS/BS degree with 1-3 years’ experience or equivalent combination of education and experience in engineering applications with an Optics, Optical engineering, Physics, Applied Physics, or SEM background.
- Proficient in computer applications for data presentation and analysis.
- Ability to effectively convey ideas through oral and written communications.
- Proficient in the English language.
- Ability to multitask in a constantly changing work environment.
- Responsible working attitude and team player.
- Good working knowledge of customer processing knowledge.
- Ability to diagnose and resolve basic customer issues.
- Strong communication skills especially technical writing skills.
Nice to have
- IC Fab process development experience.
- Knowledge in defect detection, metrology, process control, and yield management.
Skills: customer wafer characterization, problem diagnosis, technical solution, product demonstration, operational training
This role has been open 9 days — well below the 62-day median for Applications FAE roles.
Applications FAE · Metrology Inspection
|
Open roles in category
137
|
Median days open
62 d
|
Median salary
$128k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | KLA Corporation | All employers we track in this specialty (137 roles · 8 employers) |
|---|---|---|
| Open roles in this specialty | 92 | 137 |
| Median days open | 55 d | 62 d (−7 d vs this employer) |
| Median salary (USD postings) | — | $128k |
Skills observed across this category: customer wafer characterization, problem diagnosis, technical solution, product demonstration, operational training
Who's hiring in this category
- KLA Corporation (this employer) · 96 open roles · median 57 d
- Onto Innovation · 26 open roles · median 67 d
- Applied Materials · 5 open roles · median 85 d
- ASML · 4 open roles · median 99 d
- Micron Technology · 2 open roles · median 58 d
- Veeco Instruments · 2 open roles · median 62 d
How we counted: 137 open Applications FAE (Metrology Inspection) roles from 8 employers tracked in the SemiconductorJobs index, counted 30 Sept 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there. Figures refresh nightly.