CRUS Technical Advisor I
About the role
The CRUS Technical Advisor I performs technical support activities, serving as an engineering liaison from the field to resolve escalations and troubleshoot software on equipment. The role supports installation and service groups with domestic and international travel, continuous improvement testing, and 24x7 call center coverage.
What you'll do
- Provide software technical support and troubleshooting to field engineers, technicians, and customers when standard procedures fail during software upgrades or rebuilds.
- Initiate and drive Alpha, Pre-Beta, and Beta tests for Continuous Improvement Project (CIP) programs and equipment upgrades.
- Report design, reliability, and maintenance problems to engineering while providing liaison support between the field and Daifuku – Japan (DFKJ) Engineering.
- Analyze data to drive process and product improvements, and write QA policies and procedures.
- Represent the company in customer interactions to maintain satisfaction during escalated situations.
- Travel domestically and internationally for weeks at a time and support after-hours (24x7) call center escalation calls, weekends, and holidays.
What you'll need
- BS degree, technical education, or equivalent work experience with 3 to 5 years of related experience.
- Experience with systematic troubleshooting, isolating and replacing component boards, and handling computer architecture and functions.
- Proficiency in network protocols and network hardware.
- Operating system proficiency with QNX Unix and Windows OS.
- Comprehensive knowledge of basic computer language and commands.
- Valid passport and ability to travel domestically and internationally for extended periods, along with 24x7 emergency call-in availability.
Nice to have
- Bilingual ability to speak and/or read Japanese.
- Familiarity with AMHS software.
- Software troubleshooting and software development skill.
More semiconductor jobs: Equipment engineering jobs · Texas jobs
First seen in our index 0 days ago, well below the 52-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
4036
|
Median days since first seen
52 d
|
Category median salary (all employers)
$118k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | Daifuku Cleanroom America Corporation | All employers we track in this specialty (4036 roles · 86 employers) |
|---|---|---|
| Open roles in this specialty | 4 | 4036 |
| Open roles in the wider Process, Fab & Equipment family | 4 | 10719 · 137 employers |
| Median days since first seen | 0 d | 52 d (+52 d vs this employer) |
| Median salary (USD postings) | n/a | $118k |
Who's hiring in this category
- Applied Materials · 706 open roles · median 40 d
- Lam Research · 573 open roles · median 42 d
- KLA Corporation · 317 open roles · median 58 d
- Micron Technology · 251 open roles · median 61 d
- ASML · 204 open roles · median 77 d
- ASM International · 165 open roles · median 79 d
How we counted: 4036 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 86 employers tracked in the SemiconductorJobs index, counted 14 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there, and is counted in the wider Process, Fab & Equipment family row. Days are counted from when our index first saw each posting, not from the employer's original posting date.